View phone number
Old Market House, Market Avenue,
1 review
Had previously used an out of town conveyancer and wanted a personal touch for first house purchase. We were assigned the head of the department who was almost without exception far too busy to ever talk to us and was almost uncontactable. Call backs rarely happened and if they did you only had a few rings to get to the phone, no point calling back as it just went to voicemail or a colleague. May as well have used an online conveyancer for less money. Was particularly annoying as Owen Kenny were running radio adverts inviting members of the public to call her direct line, but actual paying clients cant get to speak to her. The work got done so no more serious complaints but if there had been any problems I would have found it very stressful due it being so hard to speak to anyone. To be fair in the times she was away / sick / on holiday her colleagues were better by a mile. I was hoping she would stay off til we completed but she came back. On the end day of exchange the estate agent called me to say we'd completed before my solicitors could be bothered to. Would not use again.
Victoria Kenny of Owen Kenny was simply brilliant. I wouldn't use anyone else. The whole team there that I dealt with were so professional and seemed to go above and beyond. If you need a conveyancer I wouldn't use anyone but Owen Kenny.
We recently bought a house and Victoria Kenny handled the purchase and all the legal implications. We had nothing to worry about, she was on top of the sale and it was more hassle free than we thought it should be!
We have since needed advice about an issue relating to the property but not associated to the sale and the Owen Kenny Partnership offered this advice on an informal basis and with no charge.
Thank you O.K.P.